Small businesses can still achieve significant returns from Google Ads, but the strategy now needs to be much more focused than it was previously. Broad campaigns often struggle with rising costs. On the other hand, search campaigns that utilize exact match keywords and specific geographic targeting consistently deliver better results for local businesses. While PMAX may produce impressive reports, it sometimes allocates its budget to ads that aren't relevant, resulting in lower conversion rates.
The key is to concentrate on high-intent, problem-solving keywords instead of more competitive service terms. For instance, "emergency plumber near me" will consistently outperform "plumbing services" in terms of cost efficiency and conversion quality.
Local Service Ads (LSA) have become vital for many service-oriented businesses, as they effectively reach customers who need immediate help at lower costs compared to traditional search campaigns. Most of my small business clients see better returns from LSA than from Google Ads.